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  • December 14, 2016 at 4:42 pm #1293422
    riwaro
    Participant

    Hello,

    I have a background video installed on one side of a customer. In Firefox you can see the video but not with Internet Explorer. What can I do.

    Zahntechnik – Dentallabor melita dental

    Greetings Thomas

    December 14, 2016 at 10:10 pm #1293767
    Friech
    Moderator

    Hi Thomas,

    Thanks for writing in! Its the way how your video was rendered, even if you paste the video address directly on the address bar it does not play on IE.

    Try using this: https://handbrake.fr/ and re-render the video just remember this settings MP4, H.264, and Web Optimized.

    Hope it helps, Cheers!

    December 15, 2016 at 3:22 am #1293970
    riwaro
    Participant

    Hello,

    super support. The video is running….

    Thomas

    December 15, 2016 at 3:26 am #1293974
    Rue Nel
    Moderator

    You’re welcome! We’re happy to help you out.
    If you need anything else we can help you with, don’t hesitate to open another thread.

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