Navigation
Archive / Problem with validation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • July 28, 2016 at 10:54 am #1107273
    Woutervanaalst
    Participant

    Hello customer service,

    I purchased Theme X and now when i want to update it, it doesn’t update because of my purchase code is not valid? Can you please send me a code that works

    Thank you

    July 28, 2016 at 11:28 am #1107320
    Rahul
    Moderator

    Hey There,

    Can we have your previous purchase code?

    Thanks.

    July 29, 2016 at 3:14 am #1108476
    Woutervanaalst
    Participant
    This reply has been marked as private.
    July 29, 2016 at 3:30 am #1108500
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information.

    To properly validate X theme, please do the following:
    1] Please login to your account and assign the license. You need to assign the license to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    2] Go back to X Addons > Home again, and insert the license code.

    And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1107273 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>