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  • October 12, 2016 at 6:05 am #1212770
    LiamHindson
    Participant

    Hi,

    I’m having trouble with the jQuery in my site teachtutti.com.

    The first time I load the website, anything that’s controlled by jQuery won’t respond e.g. the accordion on the home page.

    These functions work correctly after I reload the page. Do you know how to fix this?

    Thanks,

    Liam

    October 12, 2016 at 10:57 am #1213101
    Darshana
    Moderator

    Hi there,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.
    Thanks!

    October 14, 2016 at 5:46 am #1215995
    LiamHindson
    Participant

    Hi,

    I’ve gone through the plugins and it seems to be ‘GP Limit Dates’. This is a sub-plugin from the plugin ‘Gravity Perks’, which provides additions to the Gravity Forms plugin. I didn’t test them but I do have 2 more of these perks listed as plugins, as well as the ‘Gravity Perks’ plugin.

    Do you have any suggestions for how to resolve this conflict?

    Thanks,

    Liam

    October 14, 2016 at 5:48 am #1215996
    LiamHindson
    Participant

    One more thing, this problem seems to only be on the Google Chrome browser. I tested it on Safari and the jQuery worked fine after clearing the history and clearing every cache.

    Thanks,

    Liam

    October 14, 2016 at 7:52 am #1216076
    Joao
    Moderator

    Hi Liam,

    If the problem is being generated by a third party plugin you need to contact the plugin provider.

    Let us know if we can help with anything else.

    Joao

    October 19, 2016 at 5:28 am #1222064
    LiamHindson
    Participant

    Hi Joao,

    Thanks for this.

    I made a mistake in saying that it was a fault of a plugin. I’ve talked with the creator of Gravity Perks and he has confirmed that the error is not due to his plugin. I then deactivated all the plugins again and cleared the cache and my browsing history. The jQuery remains unresponsive on the first loading of the page.

    This isn’t the fault of a plugin. I have also tested the initial loading of jQuery on different pages and it remains unresponsive, so it isn’t a problem with my coding.

    Liam

    October 19, 2016 at 7:31 am #1222185
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

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