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[ottobono]

Hello everyone, I am having problems with essential grid. The post are displayed correctly, but the buttons return a javascript void 0. I have two websites and the problem is only on one of them. Why does it happen and how to fix it? I attach my credentials in another post 🙂 thank you!

[ottobono]

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[Rupok]

Hi there,

Would you point us where you have used the Essential Grid? Meantime make sure to follow the documentation – https://community.theme.co/kb/integrated-plugins-essential-grid/

Thanks!

[ottobono]

hello rupok, thank you for your answer! give a look in the page “about us” on the english website and in the page “dicono di noi” on the italian website (they both share the same content, only the language is different). I do not know why it does not work on the english website and it does on the italian website

[Christian]

Please clear all caches. Then try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

[ottobono]

aye I will try the cacching solution thing, it is no plugin conflict, on the italian site it works 🙂

[Joao]

Hi There,

Let us know how it goes,

Joao

[ottobono]

Hi there, I did as you said but the problem is still present. how can we fix it? 🙂 thank you!

[Rad]

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[ottobono]

Hey Rad, you nailed it! it seems I forgot to set the option in the skin (it is a custom skin I created myself). Thank you for your help!! 🙂

[Lely]

You’re welcome!

Cheers!

[Author]

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