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June 7, 2016 at 10:09 am #1030058
365SussexParticipantfirst noticed this problem earlier today where on first load the slider fails to load although space for slider is present (i.e. scroll bar present) and having run a number of test on WebPagetest.org the symptom seems to be repeatable as first view repeatedly missing slider content and repeat view slider present.
I can let you have logins if needed but will have to disable 2 factor login to do so so please ask although I am hoping you are aware of this issue and can point me in the right direction without it?
June 7, 2016 at 12:52 pm #1030330
RupokMemberHi there,
Thanks for writing in! Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing us with a little more clarification on what it is you’re wanting to do (a link to a similar example site would be very helpful, or perhaps some screenshots), we’ll be happy to provide you with a response once we have a better understanding of the situation.
June 7, 2016 at 2:42 pm #1030506
365SussexParticipantHi, site is https://365-sussex.com on home page above masthead is a 3 image slideshow which works OK issue is that when I first hit site the slides area is blank on refresh it loads slideshow, if you visit webpagetest.org you will see on first load page is blank and loaded on refresh
June 8, 2016 at 1:07 am #1031313
ChristopherModeratorHi there,
Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope that helps.
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