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  • October 5, 2016 at 12:52 pm #1203763
    melody
    Participant

    I took this site over (http://precisionfiduciary.com/) from a previous developer. I just purchased the license for X theme and she used a child then called Renew. I did try to upload my new theme since she currently has version Version: 2.1.0 for X and Version: 1.0.0 for Renew but the main theme wouldn’t load due to error.

    I’m getting the “visual composer loading” error message and can’t work on various pages.

    October 5, 2016 at 12:58 pm #1203778
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

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