Navigation
Archive / Problem revoking licences
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • January 19, 2017 at 1:02 am #1336287
    riasage
    Participant

    After reading through all the thread related to this subject and try them out, I still have trouble revoking the licence from the other domain (WordPress Multisite subdirectory) to another domain ( this is the other subdirectory in the same multisite installation)

    These are the screenshot of the steps I did:

    Step 1: screenshot 1
    Step 2: screenshot 2
    Step 3: screenshot 3
    Step 4: screenshot 4
    Step 5: screenshot 5

    January 19, 2017 at 2:39 am #1336368
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    January 19, 2017 at 4:19 am #1336456
    riasage
    Participant
    This reply has been marked as private.
    January 19, 2017 at 8:27 am #1336654
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    The given credentials doesn’t seem to be working here. Can’t see the login screen with the given URL. Can you please double check for the same.

    Thanks for understanding.

    January 19, 2017 at 8:32 am #1336658
    riasage
    Participant
    This reply has been marked as private.
    January 19, 2017 at 8:42 am #1336679
    riasage
    Participant
    This reply has been marked as private.
    January 19, 2017 at 8:56 am #1336700
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    Upon checking the given URL, it shows coming soon page and there is no any login fields.

    Can you please check it and send the working ones so that we can take a closer look of the issue?

    Thanks!

    January 19, 2017 at 2:21 pm #1337204
    riasage
    Participant
    This reply has been marked as private.
    January 19, 2017 at 4:59 pm #1337439
    Darshana
    Moderator
    This reply has been marked as private.
    January 19, 2017 at 5:16 pm #1337457
    riasage
    Participant

    Thank you!

    January 19, 2017 at 5:20 pm #1337470
    Nico
    Moderator

    Let us know how it goes.

    Thanks.

    January 19, 2017 at 8:57 pm #1337730
    riasage
    Participant

    It worked! thank you

    January 19, 2017 at 10:27 pm #1337800
    Prasant Rai
    Moderator

    You are most welcome. 🙂

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1336287 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>