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  • November 17, 2016 at 4:24 pm #1261662
    jeang
    Participant

    We have already purchased 5 licenses of x for various domains.
    We are using multisite with x and cornestone because of the lack of proper multilingual support in order to create multiple language sites.

    The main site is http://www.rezerve.ca and the english site is en.rezerve.ca.

    We purchased the license for rezerve.ca but are unable to apply it to en.rezerve.ca

    Message:

    “We’ve checked the code, but it doesn’t appear to be an Cornerstone purchase code or Themeco license. Please double check the code and try again.”

    Please help

    Regards
    John

    November 17, 2016 at 8:56 pm #1262008
    Darshana
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – Your license key (purchase code)
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 18, 2016 at 9:00 am #1262592
    jeang
    Participant
    This reply has been marked as private.
    November 18, 2016 at 2:57 pm #1262924
    Rad
    Moderator
    This reply has been marked as private.
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