Topic: price of support | Themeco Community

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December 27, 2016 at 4:21 am #1305450

Karthikeyan R
Participant

I see that support for the item on sale(on theme forest) is only for 6 months and we need to pay for additional months of support. Is that the defacto going forward? What happens to the licenses I have so far?

December 27, 2016 at 5:33 am #1305505

Rad
Moderator

Hi there,

Thanks for posting in 🙂

Please check this related thread https://community.theme.co/forums/topic/do-new-customers-get-locked-out-of-support-after-6-months-now/

Thanks!

December 29, 2016 at 10:33 pm #1309427

Karthikeyan R
Participant

Thanks 🙂

December 29, 2016 at 11:20 pm #1309472

Prasant Rai
Moderator

You are most welcome. 🙂
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