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  • #1138450
    IluminaG
    Participant

    Hi. Two problems:

    1) X theme broken / no longer available — “stylesheet is missing”

    2) Cornerstone will not validate despite correct & current code provided with X theme license (no separate cornerstone-only code that I’m aware of)

    Non developer here, can usually figure out the ‘simple’ things but this one has me stumped even after reading through related forums.

    Both X theme and cornerstone should be most current versions, assuming the X theme 4.6.1 update I attempted at the same time as WordPress 4.6 update occurred as they should. WordPress 4.6 update initially failed but is now working.

    Site is defaulting in an ugly way to a WordPress default theme … Help and/or specific detailed fix steps, please, and thank you!!

    #1138519
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Try to re-install the theme by downloading it from the Themeforest’s account. Get a Zip file and unzip it. From the folder, you need to install a Zip file of X theme. Please do not unzip the X Zip file. Install full X Zip to your WordPress.

    Cornerstone doesn’t require any validation code. It is bundled with X theme itself. Once you validate the theme with the given code, Cornerstone will be validated itself.

    Let us know how it goes!

    #1138782
    IluminaG
    Participant

    Thank you! Before I reinstall theme … any tips for me on preserving previous style sheet customizations? This is just a guess on my part, but I’m thinking that if I don’t take some sort of action, I will lose any design choices that were in place. Again, thanks for your patience and support for a non-developer!

    #1139122
    Rue Nel
    Moderator

    Hello There,

    Thanks for the updates! Before you re install the X theme, please go to X Addons > Customizer Manager and download the XCS file or X Customizer Settings so that you will have a backup. You can re import this again once you are done reinstalling X Theme. And by the way, if you are using a child theme, maybe you have the legacy child theme, it would be a good idea to check out this topic: https://community.theme.co/forums/topic/child-theme-updates/

    And for Cornerstone validation, this should no longer ask for any validation as long as the X theme or an X child theme is active. Please take note that Cornerstone will only ask for validation if you are not using X as primary or parent theme. If in any case, you have renamed the x folder to something else, then Cornerstone will ask for a validation because it will look for x folder. Whenever this folder is missing, Cornerstone will act a a standalone plugin thus ask for validation.

    Hope this explains it.

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