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[Gnomo Bàgnolo]

Hi

I’ve an issue with POSTs with Portrait Featured images

If I have a POST with PORTRAIT Featured image:
– I see it with correct Portrailt orientation into MOBILE devices
BUT
– I see it with wrong Landscape orientation into DESKTOP devices

Please, take a look to:
http://agenziagamma.ddns.net:8888/wordpress/demo-blog/

Do you have any suggestions?

Thank You

[Rupok]

Hi there,

Thanks for writing in! As you are using Masonry layout, the posts should be squarish as it is and you can’t get portrait view for the posts. You can use standard layout to get this but it won’t look good with portrait images I believe.

Cheers!

[Gnomo Bàgnolo]

Any Solution?

[Rupok]

Hi there,

I can’t suggest a feasible solution if you use the Masonry layout as it will break the whole purpose of Masonry. You can use the Standard Layout from Customize > Blog > Style > Standard

Cheers!

[Gnomo Bàgnolo]

Hi

I tried to use your suggestion,
but I have same problem ALSO with Standard Layout from Customize > Blog > Style > Standard

Please, take a look to:
http://agenziagamma.ddns.net:8888/wordpress/demo-blog/

Thank You

[Paul R]

Hi,

Please download your images and rotate them to the correct orientation using an image editor.

I checked your image meta data and the orientation is wrong.

http://screencast.com/t/6HJ7cZ93N

Thanks

[Gnomo Bàgnolo]

Hi and thank you again for your support

Please, could you help me with this problem

I don’t understand why everything works fine (CORRECT orientation) on MOBILE devices,
but don’t works fine (WRONG orientation) on DESKTOP devices, for both layout Masonry or Standard

If I rotate image from WP Media Library, I get exactly the opposite situation:
WRONG orientation on MOBILE devices and CORRECT orientation on DESKTOP devices

I checked uploaded image EXIF data:

Filename - image-3-862x647.jpg
Orientation - Right top
ExifOffset - 38
ColorSpace - sRGB
ExifImageWidth - 4032
ExifImageHeight - 3024

I checked also the original image EXIF data:

Filename - IMG_0533.JPG
Make - Apple
Model - iPhone SE
Orientation - Right top
XResolution - 72
YResolution - 72
ResolutionUnit - Inch
Software - 10.2
DateTime - 2016:12:30 12:28:49
YCbCrPositioning - Centered
ExifOffset - 204
ExposureTime - 1/33 seconds
FNumber - 2.20
ExposureProgram - Normal program
ISOSpeedRatings - 50
ExifVersion - 0221
DateTimeOriginal - 2016:12:30 12:28:49
DateTimeDigitized - 2016:12:30 12:28:49
ComponentsConfiguration - YCbCr
ShutterSpeedValue - 1/33 seconds
ApertureValue - F 2.20
BrightnessValue - 3.32
ExposureBiasValue - 0
MeteringMode - Multi-segment
Flash - Flash not fired, auto mode
FocalLength - 4.15 mm
SubsecTimeOriginal - 894
SubsecTimeDigitized - 894
FlashPixVersion - 0100
ColorSpace - sRGB
ExifImageWidth - 4032
ExifImageHeight - 3024
SensingMethod - One-chip color area sensor
SceneType - Other
ExposureMode - Auto
White Balance - Auto
FocalLengthIn35mmFilm - 29 mm
SceneCaptureType - Standard
Lens Info - 4.15  4.15  2.20  2.20
Lens Make - Apple
Lens Model - iPhone SE back camera 4.15mm f/2.2

GPS information: - 
GPSLatitudeRef - N
GPSLatitude - 44  0  5.95 (44.001653)
GPSLongitudeRef - E
GPSLongitude - 12  39  19.59 (12.655442)
GPSAltitudeRef - Sea level
GPSAltitude - 1.00 m
GPSTimeStamp - 11  28  47.32
GPSImgDirectionRef - True direction
GPSImgDirection - 20.741171
GPSDateStamp - 2016:12:30

Maker Note (Vendor): - 

Thumbnail: - 
Compression - 6 (JPG)
XResolution - 72
YResolution - 72
ResolutionUnit - Inch
JpegIFOffset - 2014
JpegIFByteCount - 7850

[Rad]

Hi there,

You should edit them with photo editing software and rotate them. WP Media will only rotate them but the same orientation data still exists. http://graphicssoft.about.com/od/digitalphotography/f/sideways-pictures.htm

Thanks!

[Gnomo Bàgnolo]

I’ve edited some images with an external image editor, but when I upload them to WP, I have the same issue,

Please could you send 1 portrait image (edited as you suggested me), so I upload it in my environment and I test the result?

Thank you

[Rue Nel]

Hello There,

We don’t have any portrait image at the moment. Could your please zip your portrait images and send it in your reply as an attachment so that we can edit it for you?

Thank you in advance.

[Gnomo Bàgnolo]

Hello There,

Here it is an example of uploaded image with the following EXIF datas

Filename - image-3-862x647.jpg
Orientation - Right top
ExifOffset - 38
ColorSpace - sRGB
ExifImageWidth - 4032
ExifImageHeight - 3024

Please, take a look to:
http://agenziagamma.ddns.net:8888/wordpress/demo-blog/

• On DESKTOP devices: WRONG Feature Image orientation for both layout Masonry or Standard
• On MOBILE devices: everything works fine (CORRECT Feature Image orientation)

If I rotate image from WP Media Library, I get exactly the opposite situation:
WRONG orientation on MOBILE devices and CORRECT orientation on DESKTOP devices

Thank You

[Rue Nel]

Hello There,

I did some research and a lot of people have experienced this. They suggested a 3rd party plugin be installed. Please check this out: https://wordpress.org/plugins/image-rotation-fixer/

This issue is a bug in WordPress. You can follow the trac here: https://core.trac.wordpress.org/ticket/28676

[Gnomo Bàgnolo]

Hi

Thank You for your indication

The suggested plugin (https://wordpress.org/plugins/image-rotation-fixer/) seems doesn’t work as requested

But, following your suggestions, I’ve found another plugin that seems resolve the problem:

iOS images fixer

Thank You again

[Paul R]

You’re welcome! 🙂

[Author]

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