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  • September 27, 2016 at 12:04 pm #1192581
    willis1971
    Participant

    Hi
    My drop down box on my portfolio page is not showing the images relevant to the category. I have selected the images to be the correct category.

    Can you help
    Thanks

    September 27, 2016 at 12:04 pm #1192583
    willis1971
    Participant
    This reply has been marked as private.
    September 27, 2016 at 12:14 pm #1192596
    Rupok
    Member

    Hi there,

    I have checked the page (http://aprillui.co.uk/permanent-makeup-images) and the filter seems working fine. Would you specify what’s wrong with the category as it seems fine from my end?

    Thanks!

    September 27, 2016 at 1:56 pm #1192738
    willis1971
    Participant

    Hi, It seem fine now, it wasn’t filtering earlier.
    Thanks anyway

    September 27, 2016 at 2:30 pm #1192797
    Darshana
    Moderator

    Glad it works for you now 🙂

    September 29, 2016 at 10:02 am #1195831
    willis1971
    Participant

    Hi, I’m having the same problem now with the posts page. it’s not showing any posts.

    September 29, 2016 at 11:08 am #1195938
    Joao
    Moderator

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    September 29, 2016 at 11:40 am #1195982
    willis1971
    Participant
    This reply has been marked as private.
    September 29, 2016 at 1:23 pm #1196124
    Rupok
    Member

    Hi there,

    Did you edit the theme files by any chance? Kindly try re-installing a fresh copy of the theme and check again.

    Thanks!

    September 30, 2016 at 9:13 am #1197314
    willis1971
    Participant

    The only thing you guys did for me was to make the menu sit over the revolution slider.
    How do i installa fresh copy of the theme without destroying anything?

    September 30, 2016 at 11:56 am #1197517
    Joao
    Moderator

    Hi There,

    Wordpress is CMS that work on a database, all of your informations are stored on the database, so you won´t lose anything.

    Please do the following:

    1. Revoke your License from X Addons section (check the bottom of the page) and also remove it from your license page on Themeco.

    https://community.theme.co/my-licenses/

    2. Temporary disable any caching plugins and purge all your server cache.

    3. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by connecting to your FTP (your settings will be saved in the database)

    4. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via Appearance -> Themes section.

    5. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now you try validating your X theme again and then try to install any other extension and it should function properly.

    Let us know how it goes.

    Thanks!

    October 3, 2016 at 8:37 am #1200464
    willis1971
    Participant

    Hi, I did all that, no change.

    October 3, 2016 at 10:08 am #1200567
    Rupok
    Member

    Hi there,

    Sorry to hear that you are still facing issue. One of your plugin might interfering.
    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let u know if you find anything.

    October 10, 2016 at 2:46 am #1209517
    willis1971
    Participant

    Hi,
    Tried this over the weekend., deactivated all of them and no joy.

    October 10, 2016 at 3:16 am #1209541
    Christopher
    Moderator

    Hi there,

    Please remove ‘Category IDs’ from Customize -> Ethos -> BLOG OPTIONS.

    Hope it helps.

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