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  • #1300734
    CatDouglas
    Participant

    Hello,

    Originally I was using The Grid Plugin, my tutor asked me to do it without this so I deactivated it, however the issue still occurs which I’ll go into now.

    I have created a Page and made it follow template ‘Layout – Portfolio’, as per this walk-through:
    https://community.theme.co/kb/portfolios/

    I also created 3 Portfolio Items in the Portfolio section. None of these display on the Portfolio page, though the page title and the square plus icon with Category menu is present (menu appears when clicked).

    I’ve gone through the walkthrough twice and been in touch with my tutor that introduced me to X Theme. At the start of my course I had an issue with uploading Demo Content and so following his video exactly was not possible. One possible reason is because I could not find a ‘Shortcodes extension’ on the Addons page, I looked this up and seemed to understand that shortcodes are included in newer updates so that explains why it’s not there, however I went ahead of the course and did a lot of work on my Homepage. I would prefer not to upload Demo Content (Standard demo Renew 2), so that I do not lose my Homepage, and just resolve the Portfolio Page issue, hopefully with your help.

    #1300833
    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1300836
    CatDouglas
    Participant
    This reply has been marked as private.
    #1301048
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! The portfolio items were not being displayed because there might be a JS error or a fatal error on the page. I would recommend that you create a staging site. This is very useful because you can test drive X updates in the staging area, do the customizations and troubleshooting without disrupting your live site. Once everything is perfect, you can easily and flawlessly proceed the update in the live site. To know how to create a staging area, please check out these articles:
    http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
    https://maintainn.com/2015/02/how-to-create-a-staging-site-for-wordpress/

    Please let us know how it goes.

    #1301520
    CatDouglas
    Participant

    Hello,

    Sorry if I’m not explaining the situation clearly, could be because it’s a somewhat new area.
    I’m working on a website locally whilst following a course that says to use MAMP server. It worked for the tutor in the course video fine using Demo Content as a starting point. I had started my home page without uploading Demo Content, however I went and added several Portfolio Items and a Portfolio Page to sort the Items on (where it will not display).

    Do I still need to create a staging site, considering it’s supposed to be a normal way to do things?
    Thanks,
    Cat

    #1301598
    Paul R
    Moderator

    Hi Cat,

    Please make sure you have added a featured image to your portfolio items.

    Can you take a screenshot of your portfolio items in the backend and portfolio settings.

    Thanks

    #1301664
    CatDouglas
    Participant

    Yes, I have already had a feature image for every Portfolio Item. Here is a screenshot attached.

    #1301668
    CatDouglas
    Participant

    And another.

    #1301826
    Christian
    Moderator

    Please give us a full screenshot of your Portfolio Item Settings and also the Portfolio Page Settings.

    It would be best to copy your site over to an online staging site though so we could login and check. You could setup a free test site at pantheon.io

    Thanks

    #1301905
    CatDouglas
    Participant

    Okay I’m looking into Pantheon, but I would prefer to keep editing the local version, so I’ll duplicate your suggested actions locally.

    #1301916
    CatDouglas
    Participant

    Pantheon wants me to start a new WordPress site and install. How do I get my local database and wp site up to it, I have watched the Pantheon video.

    #1301918
    CatDouglas
    Participant

    I’m going to upload the screen captures for now as requested:
    1 is one particular Portfolio Item settings (a clone of any of the others with different content).
    2 is the Portfolio Page settings (next post).

    Thank you,
    Cat

    #1301920
    CatDouglas
    Participant

    2 is the Portfolio Page settings.

    #1302297
    Lely
    Moderator

    Hello Cat,

    Your settings seems correct. We really need to see your site to check where the issue is coming from. For migration please see this guide:https://community.theme.co/kb/cornerstone-migration/

    #1302644
    CatDouglas
    Participant

    Okay, I have a Pantheon dev site url:
    http://dev-catdouglaswp.pantheonsite.io/
    entered into the Migrate plugin on my locally-hosted WP site as ‘//dev-catdouglaswp.pantheonsite.io/’

    I’m not understanding this instruction:

    Under that also in the replace section, you should enter the path to where your new site is. For example /home/sites/yournewsite.com/public_html/, this should be the root of your new install, so if your site was in subdirectory it might be /home/sites/yournewsite.com/public_html/subdir/

    My ‘new’ site isn’t anywhere, it was a new WP site installed on Pantheon online, not locally. What am I not understanding?
    Thanks.

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