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Archive / Portfolio Items Disappear w/ Deactivation of Fmr Theme's Plugin
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  • August 6, 2016 at 6:51 pm #1120475
    Kris B
    Participant

    When I installed X 4.6.1 (latest WP vsn, Cornerstone, http://www.xxxxxxxx ) I had 2 instances of Portfolio on my Dashboard.

    I believe one is from my previous theme, as when I deactivate its proprietary “Virtue/Pinnacle Toolkit” plugin, the 2nd instance of Portfolio disappears from Dashboard. BUT: So do all the portfolio items!

    I tried re-saving my permalinks to see if that would make the portfolio items suddenly appear in the now-singular Portfolio instance. It did not fix it.

    Please advise, how do I migrate all these portfolio items so they’ll appear with the X theme? Where do they go when I uninstall the “Virtue/Pinnacle Toolkit” plugin?

    See attached for screenshots of having 2 portfolios, and the plugin discussed.

    August 7, 2016 at 6:03 am #1120808
    Christian
    Moderator

    Hey there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    August 7, 2016 at 8:26 am #1120875
    Kris B
    Participant
    This reply has been marked as private.
    August 7, 2016 at 10:44 am #1120974
    Rupok
    Member

    Hi there,

    Your old portfolio and X portfolio is different post type. So you can’t use your old portfolio items within X portfolio page template. You need to use the first instance to create portfolio items that’s actually X portfolio.

    Hope this makes sense.

    August 8, 2016 at 1:20 pm #1122515
    Alexander
    Keymaster

    Hi Kris,

    We received your refund request and have responded there. I just wanted to add a few notes to this thread that may help resolve the issue here:

    1. With your old theme active, you can use this plugin to make the X Portfolio type available: https://community.theme.co/data-portability/
    2. You can use the Post Type switcher to convert each item to the X Portfolio post type: https://wordpress.org/plugins/post-type-switcher/

    This will get your titles and content moved over. Any other custom functionality offered by the previous portfolio wouldn’t transfer over, so you would need to configure any of the X features you wanted such as galleries or videos.

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