Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #1286139
    Ying-Fu Li
    Participant

    Hi,

    I have Ninja Pop-ups installed on this website: http://heldenopreis.nl and enabled a pop-up to appear when scrolling around 35% of the page.

    My client received notes from people that it doesn’t close on mobile and that it doesn’t disappear through subscribing. I’ve tested it on iPhone and iPad and was perfectly able to click it on the close-button.

    Could you check this on your end on a Android device of some kind? I would appreciate it!

    #1286178
    Rupok
    Member

    Hi there,

    Thanks for writing in! It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

  • <script> jQuery(function($){ $("#no-reply-1286139 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>