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  • August 5, 2016 at 10:38 am #1118985
    mikeand13
    Participant

    Hi,

    I am having an issue with the plugins for Cornerstone and VC not updating.
    The sites are licensed and validated, but the plugins will not update.

    I have tried re-installing the plugins and the licenses to no effect.

    I am not sure if this is connected to the other call I have open re-garding VC not loading on one page.

    The sites affected are

    camerongraves.com/art
    camerongraves.com/yoga
    they are subsites to
    camerongraves.com

    Hope you can help,

    Mike

    August 5, 2016 at 1:56 pm #1119242
    Joao
    Moderator

    Hi Mike,

    Please provide your Wp Admin Credentials and FTP Credentials of one of your site in a private reply?

    Thanks

    Joao

    August 5, 2016 at 5:08 pm #1119427
    mikeand13
    Participant
    This reply has been marked as private.
    August 6, 2016 at 2:06 am #1119889
    Darshana
    Moderator
    This reply has been marked as private.
    August 7, 2016 at 9:16 am #1120915
    mikeand13
    Participant
    This reply has been marked as private.
    August 7, 2016 at 11:34 am #1121008
    Rupok
    Member

    Hi there,

    I have tried for your mentioned site and subsite but it’s not working at all. Kindly provide the exact URL of your site and credentials.

    Thanks!

    August 7, 2016 at 2:59 pm #1121147
    mikeand13
    Participant

    Hi,

    The url I use is

    http://camerongraves.com/yoga/wp-admin

    I know these are working as I have logged in myself on these credentials both the charlotte and the themeninja one.

    What else could block the access?

    Mike

    August 7, 2016 at 6:16 pm #1121265
    Nico
    Moderator

    Hi There,

    Would you mind revalidating your setup again.

    To revalidate, https://community.theme.co/forums/topic/need-to-revalidate-theme/#post-1026368

    Let us know how it goes.

    Thanks.

    August 8, 2016 at 10:22 am #1122223
    mikeand13
    Participant

    That’s got it, Cheers guys,

    Mike

    August 8, 2016 at 11:25 am #1122320
    Rupok
    Member

    Glad that it helped. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

    Thanks for using X.

    Cheers!

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