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  • #1062522

    A bunch of my plugins disappeared. I got this weird message in WordPress naming about 5 plugins (a couple weren’t from your theme) and that they were disabled because there were no files for them. It seems like somehow they got deleted from my server.

    A few that went missing are Ninja Forms and some email form… maybe that chimp one. How do I reinstall Ninja Forms? I don’t see it anywhere in the add-ons section. Last time I tried uploading the Zip files and installing that way i ran into issues with licensing.

    #1062712
    Prasant Rai
    Moderator

    Hello Kalani,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1063920
    This reply has been marked as private.
    #1064352
    Paul R
    Moderator

    Hi,

    You can download it again from their site https://ninjaforms.com/

    Then upload the unzip folder to wp-content/plugins

    Thanks

    #1067197

    So… does ninja forms come built into x-theme or something? I noticed it’s not in the folder “Extensions” folder in my theme’s zip file.. how did I ever get it installed if I didn’t have the installation files for it?

    #1067787
    Rue Nel
    Moderator

    Hello There,

    On this page, https://community.theme.co/kb/version-compatibility/, you can find the complete list of the plugins that you can install in the X Addons > Extensions section. Ninja Forms is not one of them. You might previously have it installed in your installation. You can easily install Ninja Forms because it is available in the WordPress plugin repository (https://wordpress.org/plugins/ninja-forms/)

    Hope this helps.

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