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  • May 31, 2016 at 5:23 pm #1018930
    dndln
    Participant

    On a new install I can’t install plugins via the Addons Screen.

    See attached gif – clicking does nothing. I’m getting a weird console error, but no other clues.

    I also noticed cornerstone seems to be loading infinitely when editing a page.. Any ideas what this issue is?

    May 31, 2016 at 6:13 pm #1018984
    John Ezra
    Member

    Hi there,

    Thanks for writing in! Your gif was too big a size so it did not attach. Please send us a link to your gif instead. Also, please provide us with login credentials so we can take a closer look. To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    June 1, 2016 at 9:54 am #1020125
    dndln
    Participant
    This reply has been marked as private.
    June 1, 2016 at 9:56 am #1020129
    dndln
    Participant

    Sent!

    To be clear, clicking the “Install” buttons on the Addons page does nothing, no error or anything..

    June 1, 2016 at 11:51 am #1020387
    Nabeel A
    Moderator

    Hi again,

    I was able to install plugins by clicking the “Install” button successfully. Please verify this at your end.

    Cheers!

    June 1, 2016 at 1:42 pm #1020590
    dndln
    Participant

    Yup, it’s working now, what was the solution?

    June 1, 2016 at 8:42 pm #1021189
    Friech
    Moderator

    Glad we were able to help. I will inform Nabeel, so that he can tell you what he had done.

    Cheers!

    June 2, 2016 at 12:26 pm #1022589
    Nabeel A
    Moderator

    Hi there,

    Glad it’s working for you now. I just clicked the install button and it worked 🙂

    Cheers!

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