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  • July 22, 2016 at 5:38 am #1098445
    Andrei
    Participant

    Hi, I installed a plugin called WP Image Zoom for the WooCommerce lens and it gave me an error. Now I can’t deactivate that plugin. Even if I delete the files of the plugin from the ftp, the plugin is still in my wordpress admin panel, active.

    July 22, 2016 at 5:39 am #1098447
    Andrei
    Participant
    This reply has been marked as private.
    July 22, 2016 at 6:39 am #1098492
    Andrei
    Participant

    Sometimes it dissapears, but when I install another plugin it appears and I see an error on the top of the WP dashboard.

    July 22, 2016 at 6:57 am #1098510
    Andrei
    Participant

    Here is an image with the issue.

    July 22, 2016 at 8:11 am #1098569
    Paul R
    Moderator

    Hi Andrei,

    Thanks for writing in! It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

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