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  • August 11, 2016 at 3:14 pm #1127663
    UWC
    Participant

    My site requires I use Fetch to install plugins. Where can I download plug-ins for this purpose?

    August 11, 2016 at 5:03 pm #1127776
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in! Regretfully, at this time I am not entirely certain what it is you would like to accomplish based on the information given in your post. If you wouldn’t mind providing us with a little more clarification on what it is you’re wanting to do (a link to a similar example site would be very helpful, or perhaps some screenshots), we’ll be happy to provide you with a response once we have a better understanding of the situation.

    Thanks.

    August 12, 2016 at 2:49 am #1128456
    UWC
    Participant

    I see. Okay, let me ask a different question: where can I find instructions for installing demo content and plug-ins via an SFTP?

    August 12, 2016 at 5:14 am #1128576
    Rue Nel
    Moderator

    Hello There,

    Thank you for the updates! Regretfully there are no known articles in our knowledge base that discusses in SFTP. I would suggest to go over any of these links:
    https://community.theme.co/kb/demo-content/
    https://community.theme.co/kb/wordpress-installing-plugins/
    https://community.theme.co/kb/updating-your-theme-and-plugins/

    Hope this helps.

    August 13, 2016 at 6:36 am #1129846
    UWC
    Participant

    Okay, I’m still not able to get the plug-ins and demo content going on this site. How do I contact support?

    August 13, 2016 at 6:52 am #1129851
    Thai
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    August 13, 2016 at 9:49 am #1129936
    UWC
    Participant
    This reply has been marked as private.
    August 13, 2016 at 1:50 pm #1130087
    UWC
    Participant
    This reply has been marked as private.
    August 13, 2016 at 8:01 pm #1130327
    Rue Nel
    Moderator

    Hello There,

    Thanks for the updates! Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.

    I have checked your site and it appears that you now have completely the same content between these two urls:

    Home


    http://uwcbear.com/

    I am not sure what you are trying to achieve here. You can install all the bundled plugins by going to X Addons > Extensions. As long as you have X theme validated, you will have the full list of bundled plugins. If you just want to migrate your site from the development site to your live site, you can always check out knowledge base here:
    https://community.theme.co/kb/cornerstone-migration/

    Hope this helps.

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