Navigation
Archive / PLEASE HELP!. Unable to manually update X. Stuck on another theme
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • August 10, 2016 at 11:24 pm #1126716
    Kiteboy
    Participant

    I used the manual update method.Changed my site to Twenty Fourteen theme, deleted X. Donwloaded latest zip file but when I want to upload x.zip file through WordPress Dashboard I get the following error message:

    Installing Theme from uploaded file: x.zip

    Install package not available.

    url = http://www.theoriginalboxcompany.com
    WordPress 4.5.3
    Want to update to X version 4.6.1

    How can I fix this please?

    August 11, 2016 at 2:11 am #1126829
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1126716 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>