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  • September 9, 2016 at 12:32 pm #1168311
    Dafyddsnelling
    Participant

    Hello,
    Not sure whether this is a Theme co issue or maybe my service provider, but please can I try you first?
    I’m trying to upload photos but for some reason the photos will not upload, the upload bar goes so far but stops and remains stopped.
    Is it possible to see if this is an issue with you before I contact my hosting provider please?

    Regards
    Dafydd

    September 9, 2016 at 12:32 pm #1168312
    Dafyddsnelling
    Participant
    This reply has been marked as private.
    September 9, 2016 at 10:25 pm #1168893
    Friech
    Moderator

    Hi There,

    Thanks for writing in! It is more likely a server side issue.

    http://image.prntscr.com/image/9d5e43ff1e0b4e06834260f616e7a23a.png

    Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

    Cheers!

    September 10, 2016 at 2:21 am #1169014
    Dafyddsnelling
    Participant

    Thanks you so much for your support.
    Appreciate it 😉

    September 10, 2016 at 3:58 am #1169079
    Christopher
    Moderator

    You’re most welcome.

    September 13, 2016 at 3:07 pm #1173731
    Dafyddsnelling
    Participant
    This reply has been marked as private.
    September 13, 2016 at 6:35 pm #1173988
    Friech
    Moderator

    Hi Dafydd,

    wp-config.php is not a theme file, it is a core WordPress file which you can locate at the root directory of your WordPress installation.

    You can locate and edit this file via FTP or Cpanel. And then adding this couple lines

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Just before the line:

    /* That’s all, stop editing! Happy blogging. */

    http://prntscr.com/chpv7n

    Let us know how it goes.

    Cheers!

    September 14, 2016 at 2:05 am #1174411
    Dafyddsnelling
    Participant
    This reply has been marked as private.
    September 14, 2016 at 5:33 am #1174585
    Christian
    Moderator

    You’re welcome. Let us know how it goes.

    Thanks.

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