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  • January 1, 2017 at 9:50 pm #1312098
    die2mrw007
    Participant

    In demo, I could see that theme x has lightbox view inbuilt but its not functioning anyhow in my demo website which I am working upon. I wish to know where I am wrong and what needs to be done to enable the same.

    January 1, 2017 at 9:51 pm #1312100
    die2mrw007
    Participant

    The images when clicked, opens in new tab as just an image file.

    January 1, 2017 at 9:51 pm #1312101
    die2mrw007
    Participant
    This reply has been marked as private.
    January 2, 2017 at 12:12 am #1312189
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! To enable the lightbox feature in WooCommerce, please go to WooCommerce > Settings > Products > Display and enable the light in “Product Image Gallery”.

    For more additional information, please check out the documentation here: https://docs.woocommerce.com/document/organise-your-content-product-images/

    Hope this helps.

    January 2, 2017 at 1:41 am #1312254
    die2mrw007
    Participant

    But there is no such option to enable the same. Please check the screenshot of the settings page:

    https://i.imgur.com/Um78dI4.png

    January 2, 2017 at 1:54 am #1312261
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the screenshots. To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    January 17, 2017 at 6:18 pm #1334258
    gordie303
    Participant

    I have same problem, no option to enable lightbox

    January 18, 2017 at 12:13 am #1334592
    Friech
    Moderator

    Hi There @gordie303,

    Please create a new thread and provide us your site URL and login credentials in private post.

    Thank you.

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