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[Chris]

hello team,
my 404 error page only shows a (perma)link to the new error page. (“www.haussee.com/404”)
custom404 is enabled and the new page(“/error”) is selected.
any ideas?
kind regards,
chris

[Jade]

Hi Chris,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Chris]

This reply has been marked as private.

[Rahul]

Hi there,

I can confirm that this is a bug in the custom 404 extensions. We managed to have a temporary fix for it.

If you can provide us your FTP details, we can add a code to your child theme’s functions.php or you can add the below code :

  $custom_404_post = get_post( (int) $x_custom_404_entry_include );

  if ( ! is_a( $custom_404_post, 'WP_Post' ) ) {
    return $template;
  }

  GLOBAL $wp_query;
  GLOBAL $post;

  $post = $custom_404_post;

  $wp_query->posts             = array( $post );
  $wp_query->queried_object_id = $post->ID;
  $wp_query->queried_object    = $post;
  $wp_query->post_count        = 1;
  $wp_query->found_posts       = 1;
  $wp_query->max_num_pages     = 0;

  $wp_query->is_404            = false;
  $wp_query->is_page           = true;
  $wp_query->is_singular       = true;

  return get_page_template();
}
add_filter( '404_template', 'just_another_404_filter', 100 );
// =============================================================================

Thanks

[Chris]

This reply has been marked as private.

[Rue Nel]

Hello There,

Please do remove the code above and make sure to update the Custom 404 plugin to its latest version. I would also highly recommend that you check out our changelog here: https://theme.co/changelog/#custom-404-1-1-1

Please let us know how it goes.

[Chris]

Hello Team,
great – the update helps alot.
Thank you very much,

Kind regards,
Chris

[Rue Nel]

You’re welcome!
We’re glad we were able to help you out.

[Author]

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