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  • December 8, 2016 at 3:47 pm #1286596
    netlover
    Participant

    http://bnmnewprojects.com/ruhglobal/
    I upgraded to 4,7 and updated the latest X theme and now cannot get customize area to work.

    December 8, 2016 at 3:50 pm #1286600
    netlover
    Participant
    This reply has been marked as private.
    December 8, 2016 at 7:38 pm #1286871
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! You might be experiencing PHP memory limit exhaustion. We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line
    /*That's all, stop editing! Happy Blogging. */

    We would loved to know if this has work for you. Thank you.

    December 13, 2016 at 4:37 am #1291100
    netlover
    Participant
    This reply has been marked as private.
    December 13, 2016 at 5:20 am #1291132
    Christopher
    Moderator

    Hi there,

    To fix the issue with customizer, please check this KB article : https://community.theme.co/kb/solutions-to-potential-setup-issues-customizer/

    Hope it helps.

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