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  • September 13, 2016 at 7:34 pm #1174025
    wowflak
    Participant

    Hi
    I have built a page with the grid plugin. The page should load 30 videos per page. Which it does however it shows no pagination no matter what I do.
    http://bicyclem.wpengine.com/?page_id=920
    Thanks

    September 14, 2016 at 1:35 am #1174386
    Christopher
    Moderator

    Hi there,

    Please check this KB article : https://community.theme.co/kb/integrated-plugins-the-grid/

    Hope it helps.

    September 14, 2016 at 10:07 am #1174917
    wowflak
    Participant

    Hi,
    Thanks I have looked all through this but it has no answer. I have set it up as described, but I am not seeing any way to move through the pages. Please take a look at the page and see what is happening.
    Thanks

    September 14, 2016 at 12:16 pm #1175121
    Rupok
    Member

    Hi there,

    Let’s provide your URL so that we can have a look. If you can share your login credentials in a private reply that would be appreciated.

    Thanks!

    September 14, 2016 at 3:27 pm #1175409
    wowflak
    Participant
    This reply has been marked as private.
    September 14, 2016 at 3:28 pm #1175411
    wowflak
    Participant
    This reply has been marked as private.
    September 14, 2016 at 10:08 pm #1175957
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the url. Upon checking on the page, it appears that the grid is displaying almost 30 items. Please try to limit it 20 items and check if the pagination will display. If still it doesn’t, would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    September 14, 2016 at 10:38 pm #1175984
    wowflak
    Participant
    This reply has been marked as private.
    September 15, 2016 at 3:30 am #1176251
    Rue Nel
    Moderator

    Hello There,

    Thank you for providing the information. I have investigated the issue and this could be a bug with The Grid and Youtube as the source media. I will be escalating this issue and hand over to the creators of TheGrid plugin for further investigation. Once they’ll have it fixed, they should release an update afterwards.

    Thank you for your understanding.

    September 15, 2016 at 10:35 am #1176763
    wowflak
    Participant
    This reply has been marked as private.
    September 15, 2016 at 1:21 pm #1176999
    Rupok
    Member

    Hi there,

    Thanks for your patience. Keep eyes on our Changelog on next release or if you see an update.

    Cheers!

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