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  • #1192101
    5Star
    Participant

    Everything has been working fine, I have used this theme multiple times.
    I’m only creating a landing page but none of my images are being displayed – see attachments.

    I really need help urgently because I am supposed to have this site finished tonight. I have all the artwork ready it’s not displaying.

    I have retraced my steps and the only thing I did was add a line of css in the customiser section. I’ve since removed this.

    Website – http://www.mortgagex-press.co.uk
    All latest versions.

    Please help!
    Thanks
    Kim

    #1192122
    Christopher
    Moderator

    Hi there,

    I would like to check your site but it’s under construction mode, please provide us with login credentials.

    Thanks.

    #1192747
    5Star
    Participant
    This reply has been marked as private.
    #1192803
    Joao
    Moderator

    Hi There

    Upon checking your Customizer it does´t look as it should.

    I recommend you re-installing X, you won´t lose your changes because your

    1. Revoke your License from X Addons section (check the bottom of the page) and also remove it from your

    license page on Themeco.

    https://community.theme.co/my-licenses/

    2. Temporary disable any caching plugins and purge all your server cache.

    3. Delete both X theme (/wp-content/themes/x) and Cornerstone plugin (/wp-content/plugins/cornerstone) by

    connecting to your FTP (your settings will be saved in the database)

    4. Download the latest copy of X and upload it to your themes folder via FTP OR you can upload the x.zip via

    Appearance -> Themes section.

    5. Latest version of Cornerstone will be installed automatically when you head over X Addons section. Now

    you try validating your X theme again and then try to install any other extension and it should function properly.

    Let us know how it goes.

    Thanks!

    #1192821
    5Star
    Participant

    Thank you all seems to be working again – it was the cornerstone plugin 🙂

    #1192869
    Joao
    Moderator

    Glad to hear it,

    Joao

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