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  • January 2, 2017 at 8:00 am #1312559
    PDPK
    Participant

    Hello,
    Happy New Year and sorry to disturb you.

    I really hope you can help me.

    Images, Text and Menu are overlap in my website client https://store.europlantsvivai.com

    This happen before on Safari, now on Chrome too.

    All Network europlantsvivai.com work fine.

    We find only on the subdomain store. this problem.

    Thank you in advance for your help.

    Best Regards,

    Mauro

    January 2, 2017 at 8:27 am #1312581
    Joao
    Moderator

    Hi There,

    Seems like your website is not loading style.css

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    January 2, 2017 at 7:06 pm #1313523
    PDPK
    Participant
    This reply has been marked as private.
    January 2, 2017 at 7:11 pm #1313529
    PDPK
    Participant
    This reply has been marked as private.
    January 2, 2017 at 8:15 pm #1313559
    PDPK
    Participant

    Hello Joao,
    I solved my problem.

    Reading better your post, I found that the old Renew Child Theme created conflict to load style.css

    After disable it, my website load properly.

    Thank you very much.

    Best Regards and Happy New Year.

    Mauro

    January 2, 2017 at 11:20 pm #1313671
    Prasant Rai
    Moderator

    You are most welcome. Wish you a happy new year. 🙂

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