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[Rish]

Hi Guys,

Website mess up after x update , http://d-journaldubai.com/ please check

top bar and top post slider is not showing correctly

[Darshana]

Hi there,

Thanks for writing in! Can you please check whether your Topbar is activated under Appearance -> Customize -> Header section.

If you’re using any caching plugin, make sure to purge all your cache.

If you need further assistance, we may require your login credentials.

Thanks!

[Rish]

This reply has been marked as private.

[Rish]

waiting guys

[Rue Nel]

Hello There,

Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.

Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

[Rish]

hi Ruel ,i did it and but still showing messy , can you check please as i give you guys a credentials ..please treat it urgent

[Rish]

I hide top bar because it really look terrible and now post slider not getting previous post data

[Joao]

Hi There,

Hi There,

Turn on the topbar content and add the following code to Appereance > Customizer > Custom > CSS

.x-topbar {
    height: 20px;
}

Please add the following code Appereance > Customizer > Custom > CSS

.x-brand img {
     margin-top: 70px;
}

Hope it helps

Joao

[Rish]

i try it but showing space above logo in stack whereas top bar fixed 🙂

[Rahul]

Hey There,

Thanks for writing back!

The given URL is not accessible here. Can you please double check? See attached!

Thanks for understanding!

[Rish]

Hi can you check it now ?

You will see stack log will appear on below top bar when page load for first time and their is huge white space below , but when you will scroll down and go back again on top , stack logo jumps down above the menu and then that white space shifted above the logo.

And one more thing when you will resize the browser window to check ,how it looks like on mobile navigation , the logo jumps inside menu bar instead of appearing on top as a stack.

when i check the source below errors are showing .. i paste it just for your info as may it helpful for you to figure it out 🙂

apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:119 Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘http://www.youtube.com’) does not match the recipient window’s origin (‘https://www.youtube.com’).jz.gea @ apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:119
maps.googleapis.com/maps-api-v3/api/js/26/9/intl/en_gb/util.js:208 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
3apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:119 Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘http://www.youtube.com’) does not match the recipient window’s origin (‘https://www.youtube.com’).jz.gea @ apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:119CC @ apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:119jz.send @ apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:119Fz @ apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:123(anonymous function) @ apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:123
jquery.js:4 Handling of ‘wheel’ input event was delayed for 103 ms due to main thread being busy. Consider marking event handler as ‘passive’ to make the page more responive.
2apis.google.com/_/scs/apps-static/_/js/k=oz.gapi.ar.bQkt54_oPm0.O/m=auth/rt…/d=1/ed=1/am=AQ/rs=AGLTcCMY82MRTC5ULCA0jBNmfFV7xvWpZQ/cb=gapi.loaded_0:119 Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘http://www.youtube.com’) does not match the recipient window’s origin (‘https://www.youtube.com’).

[Rue Nel]

Hello There,

X 4.6.4 is now available in automatic updates! This release contains fixes for several issues so be sure to check out the changelog. Please do update to the latest version. After doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

And to better help you with the issues, would you mind providing us the ftp login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Rish]

This reply has been marked as private.

[Joao]

Hi There,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks

Joao

[Rish]

Hi ,

I deactivate all plugins and i found that when i activate cornerstone then its showing this issue else working fine without it but our whole website is design using cornerstone . can you look into it and fix it as this comes with X theme.

[Author]

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