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[Mohannad]

Hi,

When I click on (one page navigation) it jump immediately to the section with out showing any scrolling down or up effects.

WordPress version 4.6
X themes 4.6.1
Cornerstone 1.3.1

http://renewedbuy.com/

[Rue Nel]

Hello There,

Thanks for writing in! You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If nothing else works, would you mind providing us the ftp login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your credentials, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Mohannad]

This reply has been marked as private.

[Mohannad]

Hi, suddenly After I updated Themeco to 4.6.2 google map not working any more
Thank you

[Paul R]

Hi,

Please add your google api key.

http://screencast.com/t/OGdsmkOx0

With regards to scroll, I was able to fix it by adding this in your custom > Edit Global javascript

jQuery(document).ready(function($) {

  var $body                = $('body');
  var bodyHeight           = $body.outerHeight();
  var adminbarHeight       = $('#wpadminbar').outerHeight();
  var navbarFixedTopHeight = $('.x-navbar-fixed-top-active .x-navbar').outerHeight();
  var locHref              = location.href;
  var locHashIndex         = locHref.indexOf('#');
  var locHash              = locHref.substr(locHashIndex);

  //
  // Calculate the offset height for various elements and remove it from
  // the element's top offset so that fixed elements don't cover it up.
  //

  function animateOffset( element, ms, easing ) {
    $('html, body').animate({
      scrollTop: $(element).offset().top - adminbarHeight - navbarFixedTopHeight + 1
    }, ms, easing);
  }

  //
  // Page load offset (if necessary).
  //

  $(window).load(function() {
    if ( locHashIndex !== -1 && $(locHash).length ) {
      animateOffset(locHash, 1, 'linear');
    }
  });

  //
  // Scroll trigger.
  //

  $('a[href*="#"]').on('touchstart click', function(e) {
    $href            = $(this).attr('href');
    notComments      = $href.indexOf('#comments') === -1;
    notAccordion     = $href.indexOf('#collapse-') === -1;
    notTabbedContent = $href.indexOf('#tab-') === -1;
    if ( $href !== '#' && notComments && notAccordion && notTabbedContent ) {
      var theId = $href.split('#').pop();
      var $el   = $('#' + theId);
      if ( $el.length > 0 ) {
        e.preventDefault();
        animateOffset($el, 850, 'easeInOutExpo');
      }
    }
  });

  //
  // Initialize scrollspy.
  //

  if ( $body.hasClass('x-one-page-navigation-active') ) {

    $body.scrollspy({
      target : '.x-nav-wrap.desktop',
      offset : adminbarHeight + navbarFixedTopHeight
    });

    //
    // Refresh scrollspy as needed.
    //

    $(window).resize(function() {
      $body.scrollspy('refresh');
    });

    var timesRun = 0;
    var interval = setInterval(function() {
      timesRun += 1;
      var newBodyHeight = $body.outerHeight();
      if ( newBodyHeight !== bodyHeight ) {
        $body.scrollspy('refresh');
      }
      if ( timesRun === 10 ) {
        clearInterval(interval);
      }
    }, 500);

  }

});

[Mohannad]

Thank you Paul,

The code works fine on chrome browser but did not work using IE and Edge.

[Rad]

Hi there,

It’s scrolling smoothly on my end, please clear your browser cache before testing. For the meantime, please provide a video recording of what you’re currently getting.

Thanks!

[Mohannad]

This reply has been marked as private.

[Rad]

Hi there,

It works smoothly on my IE and Edge. Can you try removing this code?

  //
  // Initialize scrollspy.
  //

  if ( $body.hasClass('x-one-page-navigation-active') ) {

    $body.scrollspy({
      target : '.x-nav-wrap.desktop',
      offset : adminbarHeight + navbarFixedTopHeight
    });

    //
    // Refresh scrollspy as needed.
    //

    $(window).resize(function() {
      $body.scrollspy('refresh');
    });

    var timesRun = 0;
    var interval = setInterval(function() {
      timesRun += 1;
      var newBodyHeight = $body.outerHeight();
      if ( newBodyHeight !== bodyHeight ) {
        $body.scrollspy('refresh');
      }
      if ( timesRun === 10 ) {
        clearInterval(interval);
      }
    }, 500);

  }

Thanks!

[Mohannad]

Hi Rad,

When I removed the above code, The scrolling effect stop working.

thank you,

[Rue Nel]

Hello Again,

This could be just a browser caching issue in your IE or Edge. I would suggest that you clear your browser cache or use the Private mode browsing and test your site again. To refresh your cache, please check out this links:
http://refreshyourcache.com/en/windows/
http://refreshyourcache.com/en/internet-explorer-11/
http://acer–uk.custhelp.com/app/answers/detail/a_id/38047/~/microsoft-edge%3A-how-to-clear-browser-history-and-cache

Hope this helps.

[Mohannad]

Hi ,

I solved the problem ,by coping the jQuery in two places

1-cornerstone-> custom js

2-appearance-> customize -> edit java global script

if I removed the script from one of above places it will immediately start working in funny way using IE & Edge, But now it is working smoothly when I kept the script in the two places .

it’s better if you forward this issue to your developer team, to solve this incompatibility in future.

Thank you ,

[Rad]

Sure, will forward that. Thanks!

[Mohannad]

Hi ,
ubermenu plugin it was causing the problem, jQuery code not required, the moment I disabled ubermenu every thing work perfectly with out the code in all browser.

thank you

[Rue Nel]

Hello There,

We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Best Regards.

[Author]

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