Topic: One Page Nav scroll not working on Chrome PC

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November 25, 2016 at 12:22 am #1270211

nickohorny
Participant

Hi,

I have recently received notification from a client who is testing their site that the one page nav does not function correctly when using chrome browser on a pc, it will not jump to the anchored row when clicking, so instead you must scroll manually.

Unfortunately I am unable to test where I am but just curious to if you know about this error and if there is a solution?

Thank you.

November 25, 2016 at 12:23 am #1270213

nickohorny
Participant

This reply has been marked as private.

November 25, 2016 at 12:41 am #1270224

Rupok
Member

Hi there,

Thanks for writing in! I have checked with Chrome but couldn’t find such issue. Here goes a screencast on my end – http://recordit.co/4Zj3jxF7E2

I think this is something on your client’s end. Ask him to try from a different device.

Cheers!

November 25, 2016 at 1:17 am #1270238

nickohorny
Participant

Thanks for that.

How can I explain it to the client best? – is it likely something in their pc settings or actual browser settings?
Thanks for the help 🙂

November 25, 2016 at 1:29 am #1270245

Paul R
Moderator

Hi,

You can let them know that it is working on other computers.

Then let them clear their browser cache and make sure that javascript is enabled in their browser.

You can also send them our demo link and see if one page is working.

Home

Thanks

November 25, 2016 at 1:34 am #1270247

nickohorny
Participant

Thanks for the advice.
Have a nice weekend.

November 25, 2016 at 1:36 am #1270250

Paul R
Moderator

You’re welcome! 🙂
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