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Hello there,
I have an issue with the activation of my Olark account. I uesed the plugin but when I try to verify it in the Olark Dashboard it says it’s not verified and it ask me to try again. It looks pretty straight forward would you mind to have a look for me?
Hey there,
It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
To know if X nor Cornerstone is causing the issue, please backup your site and switch to the default WordPress theme and deactivate Cornerstone then check if the issue persists.
Thank you for your understanding.
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