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[wakspiddlevak]

Can see it here:
http://wakspiddlevak.com/2016/12/25/merry-christmas/

Any idea how to fix this?
Thanks

X ver. 4.6.4
wordpress ver. 4.7
cornerstone 1.3.3

[Paul R]

Hi,

The page is not working, kindly double check the url and let us know.

http://screencast.com/t/maQ711zlnvKt

Thanks

[wakspiddlevak]

yeah posted about that here: https://community.theme.co/forums/topic/wordpress-crashed-after-i-logged-out-displaying-random-characters-no-error-msg/#post-1306597

[wakspiddlevak]

It’s back up now..

[Lely]

Hello There,

Upon checking, embeds are using IFRAME which is not responsive by default. Unfortunately, we don’t have control over iframe width. Thank you for understanding.

[wakspiddlevak]

No actually I don’t understand??
Since you wouldn’t help me I found this:

The issue is with your theme, not WordPress.

The fix is relatively easy, you just need to add this CSS:

iframe.wp-embedded-content {
max-width: 100%;
}

This can go in Additional CSS in the Customiser.
————————————————————————————————

So yes unfortunately you lied to me, or just don’t care about doing your job. Which is it ?

Thanks so much for your help.

[Christopher]

Hi there,

We try our best to help our clients. Please check your page once again, the content still cuts off.
We have no control over iframe tags since their content and style loads from external URL.

Thanks.

[wakspiddlevak]

Thats funny since 5 minutes before your response it was NOT cut in half. Everything fit perfectly. Please explain to me how adding that code fixed the problem, and 5 minutes later didn’t?

[Christian]

First off, please take note of the GOLDEN RULE as stated in the forum sidebar.

As stated by my colleague in the previous reply, we do not have control over iframe content. The reason it is cut off is because the content (the iframe and the content inside the iframe) has fixed width (see attachment). We do not have control over that. Contact the code provider to give you a responsive code since you are using X, a responsive theme.

Modifying, fixing or making your embed code responsive is outside the scope of our support regardless of the difficulty. It is not part of our job and we do not lie. As stated in the sidebar:

Support covers getting setup, theme features, and bug fixes. Regretfully we cannot provide support for 3rd party plugins or scripts.

We try to go above and beyond our service but that doesn’t mean we could cater to all customization request.

Thank you for understanding.

[wakspiddlevak]

My apologizes. Over reaction. Just getting frustrated that I cant get anything to work the way I want it too =/

[Rue Nel]

Hello There,

No worries. We are here to help you out in anyway we can. To resolve your issue, please add the following css code in the customizer, Appearance > Customize > Custom > CSS

@media(max-width: 979px){
  .entry-content.content iframe,
  .entry-content.content .fb_iframe_widget,
  .entry-content.content .fb_iframe_widget span {
    width: 100% !important;
    max-width: 100% !important;  
  }
}

As this is all came from a 3rd party scripts/plugin, regretfully we won’t be able to assist further. Custom development and 3rd party scripts/plugin is outside the scope of our support. We’re happy to provide advice and get you started in the right direction, but you would still be responsible for the implementation.

Thank you for your understanding.

[Author]

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