Docs

[JohnnyBeGood]

Hi,

I have Gravity Forms and use it just to create contact page. When I open it on my Samsung Galaxy 7 phone below section is not being displayed properly. I’ve contacted their support and they could not reproduce the same issue using WordPress Twenty Sixteen v1.3 theme and no other plugins other than all Rocketgenius Add-Ons.
When I tried to do the same using same default WP theme I got same results. No issue. As soon as I activate X-child theme I get odd display issue?

Thanks,

-Marinko

[JohnnyBeGood]

This reply has been marked as private.

[JohnnyBeGood]

I used their suggested how-to and determined that issue is with X-Theme https://www.gravityhelp.com/documentation/article/testing-for-a-themeplugin-conflict/

[Christopher]

It’s working fine now. Let us know if you need further assist.

Thanks.

[JohnnyBeGood]

No, its not working.
Most likely you tried viewing it using computer browser (developer tools) but when you try on the physical phone it won’t display.

[Lely]

Hi Johnny,

Can you try adding the following code on Appearance > Customize > Custom > Edit Global CSS:

@media (max-width: 480px){
body .gform_wrapper .top_label select.medium{
    height: 100px !important;
}
}

Hope this helps.

[Author]

Posts