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  • #1034380
    tylerwhyte
    Participant

    Word press says…
    If you’re not receiving notification emails:

    First check to make sure you are the author of the post
    Check the Discussion Settings page to make sure email notifications are activated
    Check the Notifications page to be sure you haven’t blocked all emails from WordPress.com
    Check the spam folder in your email program to make sure the messages were not sent there by mistake

    I can’t find the notification page. As far as I can tell this should be working. But not emails are being sent as notifications.

    #1034685
    Rahul
    Moderator

    Hey There,

    This is the page being mentioned in the highlighted line : https://wordpress.com/me/notifications/subscriptions

    If it still doesn’t work, let us know your admin credentials in a private reply and we can check things for you.

    Thanks

    #1035992
    tylerwhyte
    Participant
    This reply has been marked as private.
    #1035993
    tylerwhyte
    Participant
    This reply has been marked as private.
    #1036048
    Rahul
    Moderator

    Hey There,

    You will have to use your wordpress.com credentials. Make sure you have an account with wordpress.com.

    Let us know if it still doesn’t work.

    Thanks

    #1036201
    tylerwhyte
    Participant

    I created an account, It made me create a new site. Not what I want. The notification link you sent me to is in regards to this newly site. I tried adding keenridge.ca but does not make sense and tries to build a new site again. Can you explain this process to me? Maybe there something I’m missing. Do I need to use wordpress.com in conjunction with this template for it to work? The contact form works and everything else works fine. Just not sending post notifications.

    I’ve added a third party plug in “pending submission notifications” which should work right from install. Typed in my email and still does not work.

    so Confused.

    #1036725
    Rue Nel
    Moderator

    Hello There,

    Sorry for the confusion! Could you please provide us your complete user credential for your site. The one you have provided is incomplete. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #1040063
    tylerwhyte
    Participant
    This reply has been marked as private.
    #1040457
    Jade
    Moderator

    Hi Tyler,

    Kindly double check the login details you have provided because it seems to be incorrect when I tried it. Thank you.

    #1041652
    tylerwhyte
    Participant
    This reply has been marked as private.
    #1042154
    Darshana
    Moderator

    Hi there,

    Could you please try using a plugin like this (https://wordpress.org/plugins/notify-users-e-mail/). Also you might want to configure a SMTP plugin as mentioned in their description to correctly send your email notifications.

    Let us know how it goes.
    Thanks!

    #1056644
    tylerwhyte
    Participant

    i’ve added Pending Submission Notification. It seems simple and only has one field. Still not email notification. I’ve been working on this for quite a while. Maybe you could take a quick look. Must me missing something simple somewhere. Thanks,

    #1057322
    Rue Nel
    Moderator
    This reply has been marked as private.
    #1058297
    tylerwhyte
    Participant

    Thanks, Any idea what was incorrect?

    #1058796
    Rad
    Moderator

    Could be the wrong email, something is blocking the email. Though, we’re not sure about the details either.

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