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  • #1038816
    that1guy
    Participant

    i get this whenever i try to preview a slider. i have the latest x theme update and i had to install the rev slider extension manually since it wasn’t installed with the theme maybe because i didn’t import any demo content? anyway how do i fix this?? i also have the lates version of WP. i just downloaded the x theme today so rev slider says its up to date also

    it also says that slider rev is not activated. could this be the problem? but i have no activation key or anything like that. seems this is common with no solution

    thanks

    #1038817
    that1guy
    Participant

    Not Acceptable!

    An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

    #1039082
    Christopher
    Moderator

    Hi there,

    After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

    Thanks.

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