Tagged: cornerstone
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AuthorPosts
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March 22, 2017 at 7:28 am #1416145
Hey,
I can’t add or delete elements in cornerstone. Everytime I try its non-responsive.
Any assistance will be appreciated.
March 22, 2017 at 11:18 am #1416443Hey There,
Thanks for writing in!
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
March 23, 2017 at 2:57 am #1417321This reply has been marked as private.March 23, 2017 at 4:28 am #1417388Please deactivate all your third party plugins so we know there’s no plugin conflict while we investigate.
Thanks.
April 3, 2017 at 10:49 am #1428075This reply has been marked as private.April 3, 2017 at 10:58 pm #1428482Hi there,
You are using outdated version of x and cornerstone.
Please find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
You need to update theme manually via FTP, then follow https://community.theme.co/kb/product-validation to validate product, next you’ll be able to update plugins automatically.
You can review our update guide.
Hope it helps.
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AuthorPosts