Topic: NO package | Themeco Community

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May 18, 2016 at 11:37 am #997665

turbineflats
Participant

Same as https://community.theme.co/forums/topic/error-encountered-no-package-provided/

May 18, 2016 at 11:41 am #997672

turbineflats
Participant

This reply has been marked as private.

May 18, 2016 at 12:50 pm #997814

Joao
Moderator

Hi There,

Please try deactivating all third party plugins. If still doesn´t work, keep them deactivated and try revoking and re-assigning your website. Please follow this steps:

1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.

If still doesn’t work, please update Cornerstone manually by uploading it to ftp. Please check our our knowledge base to know how: https://community.theme.co/kb/updating-your-theme-and-plugins/

Let us know if you need further help after following this steps,

Thanks,

Joao
Author

Posts

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