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  • November 26, 2016 at 6:48 pm #1271792
    tsteuer
    Participant

    Hi X Support,

    Having updated to the newest version of X theme, I’m unable to see any of the extensions available within the unified X addons page. I’ve researched other posts on the same topics, deactivated my firewall plugin, and haven’t been able to get the extensions list to display correctly.

    I’d love to install Estimaation & Payment Forms but am currently unable due to this issue. Also, I’ll respond to this post with login info in case you want to take a look at the X install directly.

    Thanks for your help! ā€” WL

    November 26, 2016 at 6:51 pm #1271794
    tsteuer
    Participant
    This reply has been marked as private.
    November 26, 2016 at 10:51 pm #1271892
    Rad
    Moderator

    Hi there,

    Thanks for posting in and please provide the site’s URL too. šŸ™‚

    It might be related to CURL or Firewall.

    Thanks!

    November 27, 2016 at 12:15 am #1271928
    tsteuer
    Participant
    This reply has been marked as private.
    November 27, 2016 at 12:22 am #1271930
    Christopher
    Moderator

    Hi there,

    Please update cornerstone and provide us with authentication popup credentials.

    Thanks.

    November 27, 2016 at 2:04 am #1271959
    tsteuer
    Participant
    This reply has been marked as private.
    November 27, 2016 at 2:05 am #1271965
    tsteuer
    Participant
    This reply has been marked as private.
    November 27, 2016 at 2:08 am #1271967
    Christian
    Moderator

    Please uninstall Cornerstone and then go to Addons and X will automatically reinstall the latest version of Cornerstone.

    If that doesn’t help, please give us htaccess credentials (see attachment).

    Thanks.

    November 27, 2016 at 2:12 am #1271970
    tsteuer
    Participant
    This reply has been marked as private.
    November 27, 2016 at 2:15 am #1271972
    tsteuer
    Participant
    This reply has been marked as private.
    November 27, 2016 at 2:28 am #1271980
    Christian
    Moderator

    Please contact your hosting provider with this message

    Hello [provider],

    My WordPress installation is having a hard time making outbound HTTP requests. Iā€™m using X theme and it makes a request to community.theme.co for setting up automatic updates.

    Could you please do the following?

    ā€“ Ensure my site can reach this domain: community.theme.co
    ā€“ Ensure cURL is working, and allow_url_fopen is enabled.
    ā€“ Ensure PHP is configured with the latest CA Root Certificates.
    ā€“ Check into the error message above.

    Please advise on anything you discover. Thank you.

    Thanks.

    November 27, 2016 at 5:24 am #1272046
    tsteuer
    Participant
    This reply has been marked as private.
    November 27, 2016 at 5:33 am #1272056
    Christian
    Moderator

    You’re welcome.

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