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  • June 16, 2016 at 9:06 am #1045212
    Simon
    Participant

    Hi,

    My theme is validate but i can’t update it. Same for the plugins. Admin panel ask me to validate but it’s allready done.

    What can i do ?

    Thanks

    June 16, 2016 at 9:08 am #1045214
    Simon
    Participant
    This reply has been marked as private.
    June 16, 2016 at 10:25 am #1045340
    Joao
    Moderator

    Hi There,

    Thanks for writing in!

    Please do the following:

    1] Please go to X Addons > Home and revoke the validation.
    2] Please login to your account and revoke the license. https://community.theme.co/my-account/
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    4] Go back to X Addons > Home again, and insert the license again.

    Hope this helps.

    Joao

    June 23, 2016 at 4:05 am #1055982
    Simon
    Participant

    Thanks for the instructions.

    Simon

    June 23, 2016 at 6:29 am #1056151
    Paul R
    Moderator

    You’re welcome! 🙂

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