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  • October 5, 2016 at 11:21 am #1203653
    calicoh
    Participant

    Hey everyone,

    I’ve never quite had this issue before in the past and therefore I am stumped and am unsure what to do. Currently I am working with a website that is live and my client is trying to update their content via cornerstone, much like I have in the past.

    Now, the issue is regarding the update function (I believe). When logged in via administrator, I can see the new content on the homepage of the website (1st screenshot). After updating the content, and refreshing the front-end of the website while logging into the administrator, the new content is visible. Now, when logging out and trying to view the content in a different tab, clearing the cache… The old content is still there (2nd screenshot). Once I log back into the admin, open up the cornerstone editor, I do see the changes were saved, it’s just the front-end is not reflecting the new changes after logging out.

    Please help!

    I’m running X theme v4.6.2 with WordPress v4.6.1

    October 5, 2016 at 11:34 am #1203675
    Thai
    Moderator

    Hi There,

    It could be the cache.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    October 5, 2016 at 11:53 am #1203688
    calicoh
    Participant
    This reply has been marked as private.
    October 5, 2016 at 12:13 pm #1203710
    Thai
    Moderator

    Hi There,

    I’ve just checked on your website, the content looks the same for both logged in & not logged in.

    Could you please double check again?

    + Logged in:

    http://i.imgur.com/X1kvukT.jpg

    + Not logged in:

    http://i.imgur.com/az1dNY5.jpg

    Thanks.

    October 5, 2016 at 12:18 pm #1203721
    calicoh
    Participant
    This reply has been marked as private.
    October 5, 2016 at 12:57 pm #1203776
    Joao
    Moderator

    Hi There

    Please clean your browser cache and test it again, it loaded fine on my end.

    I could access cornerstone of “Formal Buffet Menu” whithout problems.

    Hope that helps

    Joao

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