Navigation
Archive / My site is keep on showing html error 500 because of the xtheme addon plugins
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • October 14, 2016 at 6:22 am #1216013
    koosang153
    Participant

    It seems like

    Envira gallery and slider revolution is causing big time crash and causing my whole site invisible, unaccessable by showing error code html 500.

    Is there anyway you guys can support me how to fix the theme from crashing with its recommended plugins such as slider revolution and envira gallery.

    for my client, I really need to use those two plugins…

    Please advise.

    October 14, 2016 at 10:01 am #1216231
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If this doesn’t help, deactivate Revolution Slider and Envira Gallery one by one see if this helps.

    Let us know how it goes!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1216013 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>