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  • #1319879
    Nathalie
    Participant

    Hiya!

    I want to access the editor on my page but I can’t find it anywhere! It’s not under appearance and I have already tried to inactivate all the plugins to see if that helps, which made no diffenrence!

    Can someone please have a look for me?

    http://www.intuitionscoach.se

    Thank you!

    #1319944
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Do you mean the Cornerstone editor? Edit your page and you’ll see the Cornerstone tab.


    screenshot

    Cheers!

    #1319976
    Nathalie
    Participant

    Nope, I mean the editor that is suppose to be located below the Appearance-tab!

    I’ve got a plugin that requires me to add a snippet of text in the header.php area but I have no idea where to find it!

    Thank you so much for your help1

    #1320033
    Christopher
    Moderator

    Hi there,

    You can’t edit header file from WP dashboard, please setup child theme. This allows you to make code changes that won’t be overwritten when an X update is released. After your child theme is setup, please review how we recommend making template changes in Customization Best Practices.

    Add following code in child theme’s functions.php file :

    function third_party_tracking_code() { ?>
    
      <script>
        // Third party tracking code.
      </script>
    
    <?php }
    
    add_action( 'wp_head', 'third_party_tracking_code' );

    Hope it helps.

    #1320046
    Nathalie
    Participant

    I’ve done the same change to another wordpress site so I know that it works.

    I’ve attached a photo from the installation guide for the plugin. See the “editor” tab? That’s the one I mean!

    And I can log on to my other wordpress site and it’s right there, but when I log onto the website I mentioned above, then the tab isn’t even present.

    Cheers!

    #1320047
    Nathalie
    Participant

    Sorry upload didn’t work! Here’s a link to the plugin’s website instead!

    http://plugmatter.com/user-guide#add_code

    #1320496
    Rad
    Moderator

    Hi there,

    Your account doesn’t have the capability to use the editor due to permission or role. Or the editing capability is intentionally disabled through wp-config.php

    Would you mind providing your admin and FTP login credentials in private reply?

    Thanks!

    #1320808
    Nathalie
    Participant

    Hmm, strange! I’m the only person that has ever had access to the site, how could it have happened?

    I can send you my admin details but what us FTP login? 🙂

    Thanks!

    #1320915
    Rue Nel
    Moderator

    Hello There,

    Even if you are the only one who has access to your site, if the file permission restricts any file editing then the editor will not appear.

    To know more what is FTP and how you can get it from your hosting providing, please check it here: https://www.one.com/en/support/faq/what-is-ftp

    Hope this helps.

    #1320981
    Nathalie
    Participant

    Hiya! Thank you! It did help and I’ve fixed the problem now!

    Cheers!

    #1320988
    Christopher
    Moderator

    You’re welcome.

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