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I am having an issue with the downloads on my woocommerce store with digital products. Some download fine and some do not. I checked my cpanel to make sure that the files in my store were named correctly and that the file is in the wp-content/uploads/… folder that the pdf is in.
Wordpress ver 4.6.1
X ver 4.6.4 with child theme
cornerstone ver 1.3.3woocommerce ver 2.6.7
Can you help. I was also having trouble logging in with the ftp filzilla and have a call into them
Thanks Team,
SusanThe message I get is opps this page does not exist. I checked in my cpanel and the files are in there and that is why it is listed in the product email that comes.
I also went back into my product pages in woo commerce and updated the page just to be sure, making sure I had all the correct names of the files that are in my cpanel. This did not help. When I go into my cpanel and go into the folder in file manager, I am able to download the file. So it is in the wp-content folder properly, the connection is my store when the page to pop up for download says opps still. This is an issue with one file in 3 of my products. Confused. Thanks team.
So sorry guys. I found a space in each of these.
Arg! That was my problem. A space is hard to see sometimes.
Please ignore request. All is well.
Susan
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