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  • #1281220
    Plusconsultants
    Participant

    Good morning,

    My contactform has its deafult settings which look oke. However when testing the sender details do not merge. Below you see how i receive the test mail in my mailbox.

    Esther

    http://www.plusconsultants.nl

    [your-name] <[email protected]>
    Allen beantwoorden|
    Vandaag, 08:03
    Marketing PlusConsultants

    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]


    This e-mail was sent from a contact form on http://www.plusconsultants.nl (http://www.plusconsultants.nl)

    #1281226
    Rupok
    Member

    Hi there,

    It seems you form is not configured properly, perhaps you changed the format. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1287168
    Plusconsultants
    Participant
    This reply has been marked as private.
    #1287256
    Rad
    Moderator

    Hi there,

    You have to use the input name on your email content. Example,

    If your text field is like this

    [text* your-name id:ad placeholder "Naam"]

    Then in your email, it should be like this

    From: [your-name] <[your-email]>

    It’s because your text field name is your-name hence [your-name].

    Now, your text field is currently like this

    [text* ad id:ad placeholder "Naam"]

    Which means, the text field name is ad, hence, in your email setting it should be like this

    From: [ad] <[your-email]>

    It’s just matching the field name and bracket name in your email message. The same rule applies for all form fields.

    Hope this helps.

    #1289699
    Plusconsultants
    Participant

    I think i followed your rules, but now i am not even receiving the testmail send by the contactform on the mailadress [email protected].
    I am sorry but can please look into it again.

    I do receive now the autoresponder but the sender name is ”Wordpress”. Where can i adjust that?

    thx, esther

    #1289752
    Christian
    Moderator

    Please contact the contact form plugin developer for further assistance.

    Thanks.

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