Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #1216042
    Missy S
    Participant

    Hi,

    I’m using Ethos and my site is struggling to load on my cell phone.
    I did 3 speed tests.
    The first two times the website didn’t load at all and the last time have me a poor score.

    Please help.

    #1216049
    Missy S
    Participant
    This reply has been marked as private.
    #1216171
    Joao
    Moderator

    Hi There,

    I checked your website on GTMetrix and on my Mobile and the results were pretty good.

    If you feel it is unstable I recommend you contacting your hosting provider regarding this issue, because everything looks fine, loaded fast on my mobile + good score on GTMetrix.

    Thanks

    Joao

    #1216450
    Missy S
    Participant

    Since I installed the cornerstone update I haven’t been able to load my site on my cell at all . I still cant.

    So if you are seeing a good score then clearly that’s desktop which is not at all my issue.

    Most of the people who search my site do so via mobile phone.

    #1216570
    Missy S
    Participant
    This reply has been marked as private.
    #1216621
    Joao
    Moderator

    Hi

    First of all I loaded your site on my Mobile and It loaded quite fast.

    I am attached here the jcrop folder from one of my websites

    I recommend you ziping your jcrop folder and saving to your computer and try installing the one attached here instead.

    If it breaks your site you can put your folder back and we can look for a different solution,

    Hope that helps

    Joao

    #1216674
    Missy S
    Participant

    Thank you!

    #1217017
    Friech
    Moderator

    You’re more than welcome, glad we could help.

    Cheers!

  • <script> jQuery(function($){ $("#no-reply-1216042 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>