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[BKvalvik]

Hi,

The mobile menu doesn’t work (i.e. nothing happens when you tap it) on ONE of my pages. You’ll need to log in to view that page so when you respond to this message I’ll add admin access.

Thanks,
Bjorn

[BKvalvik]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for writing in! I have checked on the page and it seems that most of the js scripts were not being loaded into the page. There might be an error in the process. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

When you revisit the page, you should have some error output describing the issue in more detail. If nothing else works, would you mind providing us the ftp login credentials so we can take a closer look?

To do this, you can make a post with the following info:
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[BKvalvik]

This reply has been marked as private.

[Christian]

Hey Bjorn,

Would you mind try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

[BKvalvik]

Thanks! Was a plugin so will chat with their support.

Bjorn

[Thai]

If you need anything else please let us know.

[Author]

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