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  • #1211425
    CLeverfox
    Participant

    Hello

    I updated the theme from quite an old version to 4.6.4 and the mobile menu has corrupted. Please see attached image.

    I have looked in the search and tried turning off 3rd party plug ins, yet this still happens. The desktop site in fine and unaffected.

    many thanks 🙂

    #1211522
    Joao
    Moderator

    Hi There,

    You will need to perform a Child Theme update this time:

    Please refer to:

    https://community.theme.co/forums/topic/child-theme-updates/

    Hope that helps

    Joao

    #1212183
    CLeverfox
    Participant

    Hi

    thanks, it helped to a point, although some of the styling did not work for some reason.

    Another issue that has arisen since then is that Revolution slider now does not show, and the footer has disappeared.

    It is a terrible shame that out of all the themes I have used, this is the most troublesome 🙁

    I had the unfortunate job or repairing an updating someone else’s work from years ago. The link is here http://novaacoustics.co.uk/

    Can you let me know what my be wrong in your experience. Thank you

    #1212314
    CLeverfox
    Participant

    It is 01:28 and I am going to reset the site 6 days as my client is very annoyed, so if you follow the link it will look like it is working. I am about to transfer everything to a dev server now and hope to have things working on there eventually, so as not to upset my client further.

    I would still like a workaround please

    #1212376
    CLeverfox
    Participant

    Ok I set up a dev server at http://novaacoustics.cleverfox.uk/ so you can see the problem … hope this helps 🙂

    #1212542
    Rupok
    Member

    Hi there,

    Can you try re-installing a fresh copy of X there? Let us know how it goes.

    Thanks!

    #1213012
    CLeverfox
    Participant

    I installed a fresh copy, yet that removed even more functionality and styling … so I reverted to the backup.

    #1213355
    Jade
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1214598
    CLeverfox
    Participant
    This reply has been marked as private.
    #1214760
    CLeverfox
    Participant

    I have added this code

    .x-navbar .desktop .x-nav li.menu-item-has-children:hover>.sub-menu {
    display: block;
    }

    .x-navbar .desktop .x-nav li.menu-item-has-children>.sub-menu {
    display: none;
    }

    which has sorted the nav bar issue.

    Now to find out why the footer and rev sliders have gone away 🙂

    #1214761
    CLeverfox
    Participant

    Although the menu does not expand on mobile :/

    #1214955
    Nabeel A
    Moderator

    Hi again,

    Thank you for providing the credentials. I’ve activated your Parent Theme and everything has started work as expected. It looks like there are customization in your Child Theme that are outdated which is breaking the theme. Please review your Child Theme and update or remove the customization that is outdated.

    Cheers!

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