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  • #1149581
    Mennojones1
    Participant

    If you go to http://www.lionheartedcoaching.com on a iPhone 4s it loads with simply a grey bar with the word blank title centered. Please view it on a laptop/desktop and you will see the website is fine. What is wrong ?

    Thanks,
    Chris Jones

    I have attached a screen shot of my phone.

    #1149586
    Thai
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes!

    #1149596
    Mennojones1
    Participant

    No. That did not work. Any other ideas. My client wants to meet in an hour to discuss the site.

    Thanks,
    Chris

    #1149598
    Thai
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1149603
    Mennojones1
    Participant
    This reply has been marked as private.
    #1149604
    Mennojones1
    Participant
    This reply has been marked as private.
    #1149711
    Lely
    Moderator

    Hello Chris,

    I did check on my mobile too and it’s the same. The reason is because your hosting might be forwarding your site on a mobile version of your site which is different from desktop version. At the bottom of the page, I’ve got an option MOBILE | WEB. Upon clicking WEB, it loads the same site in desktop version. Please check in with your hosting provider regarding this issue. Do let us know how this goes.

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