Docs

[Rue Nel]

Hello There,

Thanks for updating this thread! You have experienced this issue because you have implemented the one page navigation incorrectly. You are supposed to have two separate menus. One menu for your primary menu wherein the menu items should have a link pointing to, like this: http://www.your-domain.com/#contact and your second menu will be exclusively used for one page navigation menu and the link should only have like this: #contact.

To know more about how to implement one page navigation, please check it here: https://community.theme.co/kb/how-to-setup-one-page-navigation/

Hope this helps.

[logoglo]

The menu is setup exactly like you say above, the issue remains.

[Rad]

Hi there,

It’s because from the home page, it doesn’t need to load the page. It will just scroll, so if you’re on outside page and link back to home page, it will then, of course, load the page instead of scroll.

One page is meant to be a single page linking to its own and by scrolling. It’s not setup for linking back and forth to different pages.

Thanks for understanding.

[logoglo]

So how come on my other pages it works fine? try it for yourself:

http://www.logoglo.com/

I just need it to scroll down to contact like this, not land in the middle….

[Christian]

Hey there,

There seems to be no issue on my end. See https://cloudup.com/cltA6ZgyJzL (play in Firefox). Please clear your browser cache and check again.

Thanks.

[logoglo]

I think you misunderstood, the issue is on http://486.408.myftpupload.com/ not logoglo.com

I was just showing you, I have logoglo etup exactly the same as http://486.408.myftpupload.com/ yet th eissue remains on http://486.408.myftpupload.com/.

[Rupok]

Hi there,

Thanks for updating. It’s because you are not doing it right. You should assign the ID (#contact) to the section NOT to a div inside the section. If you set the ID to the section, you will get the proper positioning.

Hope this makes sense.

Cheers!

[logoglo]

Ok, I removed the container band that had the ID, and I placed it in the column that contains the contact form (I couldn’t assign it to the content band)

And its still doing it.

Also, it would appear that the mobile menu is not functioning properly, can you check that out too.

Thanks.

[Rue Nel]

Hello There,

I have tested your site on mobile. The menu is working perfect. The ID is properly placed as well. When you click on the contact menu item, it will scroll down to the correct section. Please try to clear your browser’s cache or use Chrome’s incognito mode and test your site again. You can also use Safari mobile’s private browsing mode in testing your site.

Please let us know how it goes.

[logoglo]

Thanks! it all seams to be working now!

[Rupok]

You are welcome!

Glad that it helped. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

Thanks for using X.

Cheers!

[logoglo]

Sorry to bug, it seams the issue is back? I have tried in incognito mode, and in various browsers, can you check please.

[Rupok]

Hi there,

Thanks for updating but I can’t see the issue as stated earlier. Would you clarify what you are facing. It’s always confusing to address the proper issue on a long thread unless you specify what’s happening.

Cheers!

[logoglo]

When you go to a page, then click contact us, it scrolls down, but scrolls too far, and shows half of the contact form instead of scrolling to the top where it says CONTACT US.

[Rupok]

Hi there,

Thanks for clarifying and I appreciate your patience. It’s happening because you have assigned the ID contact to the column but you are supposed to add this to the section. Kindly select the section and assign the ID there to get expected result.

Cheers!

[Author]

Posts